TERMS AND CONDITIONS
Of the products offered through the sites between Mangiando Calabro LTD and the user.
Pre-contractual information for the conclusion of distance contracts (articles 49 et seq. Of Legislative Decree 206/2005 “- Consumer Code” – as amended by Legislative Decree no. 21 of 21 February 2014, in implementation of Directive 2011 / 83 / EU on consumer rights issued by the European Parliament and the Council)
The information below refers to the general terms and conditions that the customer will accept at the time of payment. If the purchase process takes place by telephone or exchange of e-mails between the customer and the staff in charge of Mangiando Calabro LTD, the general conditions of the contract will also be sent to the customer by e-mail.
COMPANY AND / OR COMPANY IDENTIFICATION DATA
The Data Controller is Mangiando Calabro LTD (manages the supply of the product with the help of the e-commerce site www.mangiandocalabro.co.uk) Registered office: 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H9JQ E-mail address: firstname.lastname@example.org
Ownership of Rights
This website is owned and exclusively owned by Mangiando Calabro LTD, the assignment of the internet domain name has been formally obtained, according to the methodologies and procedures in force at the time of the assignment request.
Art. 1. Object
These General Conditions of Sale (hereinafter “G.C.V.”) concern the sale of products remotely via the internet on the website www.mangiandocalabro.co.uk.
The G.C.V. will apply between the subjects of the contract which are:
Seller: Mangiando Calabro LTD (hereinafter referred to as “M.C.”);
Customer: the person identified by the data entered when completing and sending the order form electronically with simultaneous acceptance of these General Conditions (hereinafter referred to as: “Customer”).
It is forbidden, by the legislation on personal data, for the Customer to enter false and / or invented and / or fictional names in the online order procedure and in further communications. The M.C. reserves the right to report any violation and abuse to the competent authority, in the interest and for the protection of consumers and public faith.
The Customer also raises M.C. from any errors resulting from the issue of incorrect tax documents due to incorrect or incomplete information relating to data provided by the customer, the same being solely responsible for the correct entry.
These G.C.C. pertain to the sale of the products displayed on the website, the selling company reserves the right to modify these GCs at any time. notifying the Customers with the publication on the Site.
Art. 2. Online sales
By online sales contract we mean the distance contract and that is the legal transaction having as object the sale of the “Products” stipulated between M.C. and the Customer as part of a system distance selling organized by M.C. that, for this contract, uses the “internet” and related technologies.
These contracts, therefore, will be concluded directly through the Customer’s access to the website corresponding to the address www.mangiandocalabro.co.uk, where, following the indicated procedures, he will conclude the contract for the purchase of the Product.
For each of the products, a Technical Data Sheet is available on the Site containing the main characteristics and specifications of the same, as described by the manufacturers and / or importers.
The images and descriptions are taken from the catalogs of importers and manufacturers, who can make changes during the production phase and report them with subsequent updates. The M.C. is absolutely not responsible for these possible changes.
It is understood that the image accompanying the Product Descriptive Technical Data Sheet may not be fully representative of its characteristics, but differ in color, size, accessory products shown in the figure and may change at any time without any prior notice by M.C. by virtue of the changes made by producers and / or importers.
Art. 3. Prices.
The Customer can only purchase the Products offered on the site, at the price indicated therein in Euros, taxes and customs duties are not included (shipping costs do not include international taxes and customs duties) following the procedure indicated on the site itself. Correct receipt of the order is confirmed by the Company through an e-mail reply, sent to the e-mail address supplied by the Customer.
This confirmation message will contain the date and time of execution of the order and a “Customer order number”, to be used in the case of any communication with M.C. The message will contain all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections.
The possibility remains for M.C., before sending the order confirmation, to request further information from the Customer via e-mail with reference to the purchase order placed on the Site.
Prices are subject to variations according to the determinations of producers and / or importers. In this sense, M.C. will proceed with the indication of the new prices with the online update.
Any errors in the publication of prices do not imply the automatic acceptance of the order and the shipment of the goods by M.C. In this case, the credit card transaction will not be concluded and accepted, the order will be suspended, the customer will be asked for confirmation and acceptance of the amount to be paid.
At the explicit request of the Customer to M.C., the same will issue an invoice for the material shipped, sending it to the Customer.
For the issuance of the invoice, the information provided by the Customer at the time of the order is valid. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein.
Art. 4. Product availability.
In the event of unavailability of the ordered Products in the warehouse, which occurred after the time the order was placed on the site by the Customer, M.C. will immediately notify the e-mail address indicated by the same.
In this case the transaction will be canceled.
In this case, any contractual or non-contractual obligation on the part of M.C. for failure to conclude the contract is excluded.
Art. 5. Acceptance of the General Conditions of Sale.
The Customer, by electronically sending his purchase order, unconditionally accepts and undertakes to observe in his relations with M.C., the C. G. V. described herein, declaring to have read and accepted all the information provided to him, also acknowledging that M.C. is not bound to different conditions unless previously agreed in writing.
Art. 6. Methods of payment.
The payment of the Products purchased by the Customer as well as the relative delivery costs can be made exclusively in the following ways:
– Credit card: In cases of purchase by credit card, at the same time as the online transaction is concluded, the reference bank will authorize only the commitment of the amount relating to the order placed.
The amount relating to the Products purchased will actually be charged to the Customer’s credit card, automatically after order confirmation.
In case of exercise of the right of withdrawal by the Customer following the payment of the Products purchased online, M.C. will instruct the bank to credit the amount to be refunded on the customer’s credit card.
The Customer must be the holder of the valid credit card when ordering the Products purchased online.
At no time during the purchase process M.C. is able to know the information relating to the customer’s credit card, transmitted via a secure connection directly to the website of the bank that manages the transaction. In no computer archive does M.C. will keep such data. In no case does M.C. can be held responsible for any fraudulent and improper use of credit cards by third parties, upon payment for Products purchased on the site.
– Bank transfer: in case of use of this payment system, the Customer must make the transfer of the amount indicated in the transaction, including shipping costs, to the credit institution indicated in the order confirmation e-mail and before the execution of the contract with the shipment of the goods.
Art. 7. Shipping.
The purchased products will be shipped by M.C. to the address indicated by the Customer. Each shipment is made with selected express couriers.
Indicatively, without this implying any constraint for M.C. and subject to the availability of the products in addition to any causes of force majeure, the goods will be delivered to the courier within the pre-established working days following the acceptance of the order by M.C.
Orders will be processed only with fully available goods. Upon receipt of the goods at home, the Customer must check the integrity of the packages, it will be his responsibility to have the courier detect and note exactly the missing integrity of the package, under penalty of forfeiture of asserting his rights in this regard. In any case, the shipment constitutes delivery of the goods that from that moment are out of the seller’s availability.
Art. 8. Product warranty.
The products purchased on the website www.mangiandocalabro.co.uk are subject to the regulations, as applicable, of Legislative Decree 2.2.2002 n. 24 (Official Gazette no. 57, 8.3.2002) on sales contracts and guarantees concerning consumer goods and, to the extent not contemplated therein, with the specific provisions on the subject by the Civil Code.
This guarantee will apply to the product that has conformity defects and / or malfunctions not detectable at the time of purchase, provided that the product itself is used correctly and with due diligence, that is, in compliance with its destination and as provided in any technical documentation. , in compliance with the various operating rules indicated therein.
The aforementioned guarantee will not be applicable in the event of negligence or carelessness in the use and maintenance of the product.
Any non-compliance of the products must be reported within the terms provided by law and communicated by e-mail, fax or registered letter.
The product, even if not compliant, at the time of return to M.C. to be repaired or replaced, it must be complete with packaging and all accessories and documentation received from the customer at the time of purchase. The return of the product without the original packaging, accessories and documentation mentioned above prevents M.C. the replacement of the product itself at the manufacturer and makes replacement impossible.
In any case, the return must be communicated and agreed with the M.C. who must be informed about the methods of return with the communication of the courier and any tracking number.
The goods being returned travel at the Customer’s risk until they are delivered to M.C.
M.C. reserves the right to verify the actual defect stated by the Customer and to carry out the repair or replacement only after this check. If, following verification by the manufacturer, the defect does not result in a lack of conformity, the Company reserves the right to charge the Customer the costs of verification and restoration as well as the relative transport costs.
Art. 9. Right of withdrawal
- the consumer has a period of fourteen days to withdraw from a distance contract or contract negotiated away from business premises without having to provide any reasons and without having to incur costs other than those of returning the goods.
- the withdrawal period ends after fourteen days from: in the case of sales contracts, from the day on which the consumer or a third party, other than the carrier and designated by the consumer, acquires physical possession of the goods in the case of multiple goods ordered by the consumer through a single order and delivered separately, from the day on which the consumer or a third party, other than the carrier and designated by the consumer, acquires physical possession of the last good.
The goods must be returned intact in all its parts, in its original packaging and without any writing on it.
We recommend making insured shipments in order to have coverage in case of loss or damage during transport.
At the time of delivery of the goods, our agents will carry out a check on the same and if any anomalies are found, an email will be sent with the specification and relative photos. In this case the right of withdrawal expires and the goods are made available for collection.
Written communication must be sent by email to: email@example.com or by registered mail with return receipt to:
Mangiando Calabro LTD 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H9JQ
The asset must be returned to:
Mangiando Calabro LTD 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H9JQ
Art. 10. Information and complaints.
Any clarification, information on assistance services or any complaints may be requested or advanced to M.C. at its registered office as indicated above and by e-mail to the following addresses: firstname.lastname@example.org
The information contained in the G.C.C. and on the site for the individual products are communicated in their entirety through these conditions and through the forms pursuant to and for the purposes of Articles 52 and 53 DLT 206/2005
With reference to Article 14 of EU Regulation 524/2013, users who deem it appropriate will be able to use the ODR platform for any type of dispute. The platform is reachable directly from this link https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=IT
According to Article 49 paragraph 1 letter V of Legislative Decree 6 September 2005 n. 206 (Consumer Code) the customer can make use of the Joint Conciliation procedure.
The Procedure can be initiated if the consumer, after submitting a complaint to the company, within 45 days, has not received a response or has received a response that is not deemed satisfactory by him.
For any dispute relating to the application, execution and interpretation of contracts relating to purchases on this site, reference is made to art. 66-bis of the consumer code.
Mangiando Calabro LTD 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H9JQ
Privacy and Protection of Personal Data
This information is provided in compliance with art. 13 and 14 of EU Regulation 679/2016, effective updates from 25-05-2018. Users’ personal data will be processed in accordance with the Data Controller’s Privacy Rules. For more information, please read our Privacy Rules contained in the relevant Information.
Responsible for data protection and DPO
The data controller you provide is: Mangiando Calabro LTD 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H9JQ E-mail address: email@example.com
The person responsible for the protection of the DPO data you have provided is: Mangiando Calabro LTD 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H9JQ E-mail address: firstname.lastname@example.org
For any communication regarding the processing of the data provided by you and the exercise of the rights recognized to you, you must send in writing by e-mail or by registered letter with return receipt. at the addresses indicated above, finally you have the right to lodge a complaint with the supervisory authority for the protection of personal data http://www.garanteprivacy.it/
Methods of Processing and Storing Personal Data
The Data Controller ensures that personal data are processed in full compliance with the Regulations, using manual, computerized or telematic systems. The processing can also be carried out through automated tools designed to store, manage and transmit the data.
The data collected and processed will be protected with physical and logical methods such as to minimize the risks of unauthorized access, dissemination, loss and destruction of data, pursuant to art. 25 and 32 of the Regulation.
The data processing will last no longer than necessary to satisfy the purposes for which they were collected, such as the storage of search criteria, notification, publication of advertisements and contact with professional operators.
Pursuant to art. 7 paragraph 3 of the Regulations, the interested party has the right to obtain the revocation of the consent to the processing at any time.
If the Data Controller does not receive a request for cancellation, the personal data will be kept for a period not exceeding 10 (ten) years, starting from the date of the last access to the Site and / or App by the User.
All the products offered by M.C. are aimed at people over the age of 18. In the case of Users under the age of 18, without the consent of their parents or a legal guardian, M.C. reserves the right to unilaterally interrupt all the services offered and the cancellation of the acquired data.
Type of simple users:
Simple Users can freely access and browse the portal in a completely anonymous way. While for the sales service it is necessary to enter your data to purchase.
The Personal Data collected are used for the sale of products, including payment and possible delivery.
The necessary data are:
– Name and Surname / company name
– Shipping address
– email address
– Phone number
– Tax Code / VAT
Necessary for the provision of receipt or invoice and delivery.
The Owner reserves the right to make any changes it deems appropriate, being able to modify, delete and add new contents and / or services as well as the way in which they are presented and located.
To use the Service, minors must have previously obtained the permission of their parents, guardians or legal representatives, who will be responsible for all acts carried out through the Site and App by minors entrusted to them. In the services where expressly indicated, access will be limited exclusively to adults of age.
Duration and Term
The free services and / or the contents of the Site and App have an indefinite duration; however, where specified, the services including (estimates for each request) Paid Options have a duration bound to the period of time indicated on the page of the announcement process within the Site and App. The Owner has the power to close, suspend or unilaterally interrupt at any time and without notice, the provision of the Service and the Site and App.
The full text of the GDPR and all the relevant legislation can be consulted on the website of the Guarantor for the Protection of Personal Data. http://www.garanteprivacy.it/
The texts, information and other data published on this site as well as the links to other sites on the web are for information purposes only and do not assume any official character. It assumes no responsibility for any errors or omissions of any kind and for any type of direct, indirect or accidental damage deriving from the reading or use of the information published, or of any form of content on the site or for accessing or l use of the material contained in other sites.